Redefine the Federal Quality Institute

Contributed by: National Performance Review
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6. Redefine the Federal Quality Institute

Redefine the Federal Quality Institute as an organization to support the
President, Vice President, Cabinet, and PMC in the implementation of
strategic and quality management throughout the federal government. (2)

The President should redefine the FQI as an organization with
responsibility for fostering the implementation of strategic and quality
management throughout the federal government.(24)

FQI's mission should be expanded to serve as a focal point for
communications, network-building, education, and research to implement
strategic and quality management throughout the federal government. To
these ends, FQI should:

Provide staff support for the President, Vice President, Cabinet, and
the PMC to formulate and implement those policies improving line
management operations of federal agencies through the implementation of
strategic and quality management.

Provide agencies with guidance and support for the implementation of the
strategic and quality management approach throughout the executive
branch and facilitate recognition of outstanding performance.

Develop networks and sponsor collaborative research on strategic and
quality management "best practices" and theories with government
agencies (e.g., OPM and DOD educational institutions and behavioral
labs), government unions, universities and associations, businesses, and
state, local, and foreign governments.

In conjunction with OPM and OMB, create networks of technical assistance
resource centers within agencies to enable strategic planning,
performance planning and measurement, and continuous management
improvement.

Cooperate with OPM and other agencies to integrate corporate strategic
and quality management principles into all management development
programs and specific agency training programs and curricula.(25)

Collaborate with OMB, OPM, and others in providing education for all
executive branch employees to implement strategic and quality management
and the Government Performance and Results Act of 1993.

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