Please make sure you read the overview for
Creating Quality Leadership and Management
Executive Summary
Promising Practices
NASA's Achievement Through Team Excellence Program [U|0 D|0 Rj|0 Rm|0 A|1]
TQM at CIA [U|0 D|0 Rj|0 Rm|0 A|1]
Recommendations
Improve Leadership and Management of Executive Branch [U|0 D|0 Rj|0 Rm|0 A|7]
Improve Performance Through Strategic/Quality Mgmt [U|0 D|0 Rj|0 Rm|0 A|5]
Strengthen The Corps of Senior Leaders [U|0 D|0 Rj|0 Rm|0 A|3]
Improve Legislative-Executive Branch Relationship [U|0 D|0 Rj|0 Rm|0 A|2]