Customer Service Standards -- Internal Revenue Service

Recommendation for Improving Customer Service

Customer Service Standards -- Internal Revenue Service

Agreements

Tax payer issue resolution on phone in one contact [ACCEPTED]
-- Shishir A. Pandya [20 Dec 1994 13:22 EST]

Good Idea [REJECTED]
-- Michael O'Rourke [7 Dec 1994 11:00 EST]

Promising Practices

Washington State Child Support already disburses [ACCEPTED]
-- BJOYKURT@FCS.DSHS.WA.GOV [8 Dec 1994 18:12 EST]

Washington State Child Support already disburses [REJECTED]
-- BJOYKURT@FCS.DSHS.WA.GOV [10 Dec 1994 23:48 EST]

Actions

IRS Publish Customer Service Performance Standards

IRS Refunds Made Using Electronic Funds Transfer

Promising Practices

IRS and FRB exchange data [ACCEPTED]
-- Scott Morizot [14 Dec 1994 11:59 EST]

Last Updated: 12/21/94 11:11:44 (EST)