This is actually several questions and a suggestion. Have any agency OGCs published a Customer Service Plan yet? Such a document could be a valuable tool for provoking discussion of who the customers of OGCs are, and what kind of service they desire and deserve. Are any OGC attorneys participating in this discussion? It would be reassuring to know that both sides of the relationship are involved in what we're doing here. Does anyone know of specific plans by an OGC for complying with the GPRA, and what types of performance measurements they think appropriate for their offices? Suggestion: The Attorney General, as well as agency heads, should instruct OGCs to develop and publish Customer Service Plans. 5. ORDER-COMMENTS: You can review comments and notices from your coworkers regarding the issue at this node, according to the types listed below. You will receive each of the comments of a selected type in a separate message. Choices: Q Ask a QUESTION about a proposal or comment P Report a PROMISING PRACTICE for this proposal A AGREE with the proposal or comment E QUALIFY a proposal or comment O Suggest an ALTERNATIVE to a proposal D DISAGREE with the proposal or comment Valid Response: Select one or more characters from Q to D. =>ORDER-COMMENTS=> 6. SUBSCRIBE: You can subscribe to receive all the comments which are posted to this node and to all its subnodes. Or you can use this form to cancel your current subscription to this node. Valid Responses: A Subscribe or B Unsubscribe =>SUBSCRIBE=>
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