In early 1993, the United States Air Force began using a tailored version of the Malcolm Baldrige National Quality Award Criteria to help organizations improve their performance and for selecting the recipient of the annual Secretary of the Air Force Unit Quality Award winner. Most inspection offices have also adapted these criteria for use in evaluating unit effectiveness and assisting organizations in their internal improvement efforts. The criteria help provide a framework within which people can readily discuss new and improved approaches for addressing common challenges. In addition, the data analysis and reporting of results provides organizations a basis for making performance comparisons.
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