Air Force Uses Malcolm Baldrige Criteria as Basis for
In early 1993, the United States Air Force began using a tailored
version of the Malcolm Baldrige National Quality Award Criteria to help
organizations improve their performance and for selecting the recipient of
the annual Secretary of the Air Force Unit Quality Award winner. Most
inspection offices have also adapted these criteria for use in evaluating
unit effectiveness and assisting organizations in their internal improvement
efforts. The criteria help provide a framework within which people can
readily discuss new and improved approaches for addressing common
challenges. In addition, the data analysis and reporting of results
provides organizations a basis for making performance comparisons.