Customer Service Standards -- Postal Service

Recommendation for Improving Customer Service

Customer Service Standards -- Postal Service

-Alternatives
Is Mail Delivery a Core Competency for the US Government
-- musashi@MIT.EDU [15 Dec 1994 11:47 EST]
-Disagreements
Applying TQM to the Postal Service
-- william.j.sleigh@JPL.NASA.GOV [16 Dec 1994 18:11 EST]
-Actions
U.S. Postal Service to Display Service Standards

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Last Updated: 12/21/94 23:03:20 (EST)