Streamline Ways to Collect Customer Information

Recommendation for Improving Customer Service

Streamline Ways to Collect Customer Information

-Agreements
Great idea, but not happening yet
-- J. Hemmerdinger [14 Dec 1994 12:13 EST]
-Disagreements
Clearance is important
-- atupek@NSF.GOV [21 Dec 1994 19:40 EST]
-Alternatives
Are you sure you want to take a survey?
-- atupek@NSF.GOV [21 Dec 1994 19:39 EST]
Why Wait for the system to change
-- Steve Kurzer [19 Dec 1994 16:35 EST]
Eliminate Regulation that Requires Approval of Surveys
-- Holt, CMSgt Randy [16 Dec 1994 18:12 EST]
-Disagreements
Bench Marking
-- Stuart R Harrow [19 Dec 1994 17:44 EST]
-Agreements
Benchmarking repository
-- Heather Ryner [20 Dec 1994 16:41 EST]
-Questions
Council for Continuous Improvement
-- Stuart R Harrow [21 Dec 1994 12:28 EST]
-Promising Practices
Personnel Services Customer Survey/Benchmarking
-- debra.tomchek@OPM.GOV [21 Dec 1994 14:12 EST]
Necessity of OIRA Review
-- Steve Kurzer [14 Dec 1994 12:15 EST]
-Promising Practices
Benchmarking
-- Stuart R Harrow [21 Dec 1994 14:28 EST]
-Questions
OMB delegation
-- Heather Ryner [20 Dec 1994 11:18 EST]
Share Non-Public Customer Focus
-- Steve Kurzer [14 Dec 1994 12:17 EST]
-Alternatives
Stop Regulating Voluntary Surveys
-- Holt, CMSgt Randy [9 Dec 1994 15:40 EST]
-Questions
Costs of regulating voluntary forms
-- Marion Metcalf [14 Dec 1994 14:13 EST]
Stop Regulating Voluntary Surveys
-- Holt, CMSgt Randy [14 Dec 1994 12:24 EST]
-Promising Practices
3x5 Feedback Cards
-- Al Philpotts [20 Dec 1994 15:39 EST]
-Actions
OMB Delegate Voluntary Survey Approval Authority
OIRA to Issue Guidance on Focus Group Discussions
OIRA to Simplify and Speed Renewal of ICRs


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Last Updated: 12/22/94 09:12:10 (EST)