Contents

• Contents
• List of Figures
• List of Tables
• 1. Introduction
  • 1. Thesis
  • 2. Information and Information-Seeking
  • 3. Information-Seeking in the Information Age
  • 4. Information-Seeking as Navigation
  • 5. Overview of the Thesis
• 2. The Problem: Poorly Navigable Spaces
  • 1. Hierarchical Classification
  • 2. Full-Text Indexing
  • 3. Hypertext
  • 4. The Solution: Navigable Information Spaces
• 3. Educational Exhibits as Information Spaces
  • 1. The Search for Design Principles
  • 2. Methodology
  • 3. Leonardo at the Museum of Science
  • 4. The John F. Kennedy Museum
  • 5. The Space Race
  • 6. Where Next, Columbus?
  • 7. Other Exhibits
    • 1. The United States Holocaust Memorial Museum
    • 2. Exploring Marine Ecosystems
    • 3. The Fossils Exhibit
  • 8. From Exhibits to Principles
• 4. Design Principles for Effective Communication
  • 1. The Principles
    • 1. Organize the presentation about a hierarchy of messages.
    • 2. Use a constantly evolving attribute of the material to sequence it along a path.
    • 3. Order the concepts so that earlier concepts facilitate the understanding of later concepts.
    • 4. Provide a memorable introduction and conclusion.
    • 5. Use multiple representations and media to communicate.
    • 6. Allow for multiple levels of engagement and understanding.
    • 7. Use an ``environmental look'' to provide thematic context.
  • 2. Reflections
• 5. Design Principles for Wayfinding
  • 1. The Principles
    • 1. Create an identity at each location, different from all others.
    • 2. Use landmarks to provide orientation cues and memorable locations.
    • 3. Create well-structured paths.
    • 4. Create regions of differing visual character.
    • 5. Don't give the user too many choices in navigation.
    • 6. Use survey views (give navigators a vista or map).
    • 7. Provide signs at decision points to help wayfinding decisions.
    • 8. Use sight lines to show what's ahead.
  • 2. Reflections
• 6. Design Principles for a Computational Medium
  • 1. The Principles
    • 1. Use an appropriate mode of presentation.
    • 2. Allow for different velocities of movement through the space.
    • 3. Use route data for visualization, dynamism, and debugging.
    • 4. Use interactive media.
    • 5. When in immersion, give navigators a ``you-are-here'' map.
    • 6. Personalize the space.
    • 7. Use the space as an evolving repository of knowledge.
    • 8. Provide layers of information on the map.
  • 2. Reflections
• 7. The JAIR Information Space
  • 1. The Task
  • 2. Design of the Information Space
    • 1. Article layout
    • 2. Additional features
    • 3. Platform choice
  • 3. Using the Space
  • 4. Usability Results and Improvements
  • 5. Evaluation
    • 1. Task support
    • 2. Usage logs
    • 3. Engineering issues
  • 6. What was Learned
• 8. The Course VI Information Space
  • 1. Course VI at MIT
  • 2. The Task
  • 3. Design
    • 1. The Script
    • 2. The layout
  • 4. The Course VI Information Map
  • 5. The Course VI Information Space
  • 6. What was Learned
• 9. Conclusion
  • 1. Related work
  • 2. Process
  • 3. Moving On
• 10. Catalog of the Lenardo Exhibit
• 11. Catalog of the JFK Exhibit
• 12. Interview Questionnaire
• 13. Museum Locations
• Bibliography